Your practice’s front door, built to the NHS benchmark.
An accessible website patients can actually use, and your team can update in minutes. £395 a year, and nothing to pay until your current contract ends.
The demo practice homepage: a welcome banner and popular links to contact the practice, opening times, registering and booking an appointment. Northern GP, our demo practice, as patients see it.
See the demo practiceWhy practices choose MySurgery.site
Built on proven public-sector design, accessible by default, and designed around the NHS benchmark.
GOV.UK Design System
Practice websites are built with components from the GOV.UK Design System: tested, accessible building blocks used by public services across the UK.
Accessible to WCAG 2.2 AA
The accessibility standard GP practice websites must meet, built in so every patient can use your site, on any device.
Built to make 50/50 possible
Designed around NHS England’s 50 benchmark criteria, so your website never holds your score back.
Updated in minutes
Anyone on your team can change opening times, news and staff, with no tickets and no waiting.
How does your website score against the NHS benchmark?
NHS England has a GP website benchmarking and improvement tool. It checks a practice website against 50 criteria, and ICBs, PCNs and practices use it to see how well patients can use a site.
50 criteria
36 patient priorities, like contacting the practice, ordering a prescription and registering. 14 practice priorities, like keeping the site up to date. Plus a check of the legal requirements.
Rated well, adequately or inadequately
Each criterion gets a rating. The aim is “well” on all 50: that’s a website patients can use without help.
We check yours, free
We score your current website on all 50 criteria and the legal checks, and send you the results with the quickest fixes, whoever your supplier is.
Our platform makes 50/50 possible
Many of the 50 criteria depend on the website itself: accessibility, page structure, and how quickly patients reach what they need. Those are built into MySurgery.site, so they’re done for you. The rest depend on what your practice publishes, and we make that quick to keep right.
Built into the platform
- Accessible to WCAG 2.2 AA, for screen readers, keyboards and zoom
- The main patient tasks one click from the homepage
- Works on any phone, tablet or computer
- Opening times for walk-in, phone and online, for every branch
- Online registration through the NHS service
- An accessibility statement written for you
- Site search that finds the key tasks first
Your practice’s part, made easy
- Keep opening times, staff and news up to date: it takes minutes
- Add your online consultation link
- Write in plain English, with a reading-age check as you type
- Review your pages when we remind you
The benchmark is NHS England’s. The check is done by us, MySurgery.site, an independent supplier.
Everything a GP practice website needs
What the GP contract and NHS England’s benchmark ask for, and what your team needs to keep it up to date.
For your patients
- The five main tasks in the top third of the homepage
- Phone, online and walk-in opening times for every branch
- Your online consultation tool, clearly labelled, never a pop-up
- Online registration through the NHS service
- Urgent help (111 and 999) where patients need it
- Site search that finds the key tasks first
- WCAG 2.2 AA, plain English, reading age 9 to 11
For your practice team
- Simple editing for opening times, news, staff and pages
- Starter content for every standard page
- A reading-age check as you type
- Reminders when a page is due for review
- Unlimited users and an audit log
- Branches, CQC rating and Friends and Family results built in
Compliance, set up for you
- Accessibility statement generated for your practice
- Practice information page: partners, services, ICB details, GP earnings, patient rights
- Privacy notice template with a review date
- A cookie statement, not a cookie banner
- Named GP and staff details as the contract requires
Your data, your site
- Live alert monitoring, day and night, so we're first to know if anything goes wrong
- One-click export of everything
- No ad tracking on your patients
- No patient data stored on your website
- Your .nhs.uk domain connected for you
- Proper titles and practice details for Google, Bing and Copilot
We’re first to know if anything goes wrong.
Your website is how patients reach you, so we watch it all day, every day. If there’s a problem, we’re on it before your phone starts ringing.
Live alert monitoring
We watch every practice website, day and night. If yours goes down, we’re alerted straight away and start fixing it.
Safe updates, checked twice
Every update is tested on a private copy first and checked again once live. If anything fails, it rolls back automatically.
A reply within 24 hours
Ask us anything about your website and you’ll hear back within a day.
Changing supplier? We handle it.
Your current site stays live until the new one is ready, and you pay us nothing until your old contract ends, for up to 90 days.
Step-by-step details in Switching
- Step 1Tell us your web addressWe check your notice period and plan the date.
- Step 2We copy your contentPages, staff, opening times and news.
- Step 3You check itOn a private preview link.
- Step 4We move your domainYour .nhs.uk address switches over with no downtime.
One price for every practice
We won’t charge you while you switch over. You pay nothing until your old supplier’s contract ends (for up to 90 days). Then it’s £395 a year per practice, or £35 a month, with no setup fee and no VAT to add.
Full terms in Pricing£395a year, or £35 a month
Book a call to get started- Setup and moving your content
- Hosting, security updates and backups
- Live alert monitoring, day and night
- Unlimited team accounts
- Support with a reply within 24 hours
Contract
Annual or monthly, with 30 days’ notice and no leaving fee. We’re not trying to tie you in. We remind you 60 days before an annual renewal.
If you leave
Download a full copy of your pages, news and documents, and we’ll help move your domain.
PCNs and groups
Three or more practices pay £345 each a year, on one invoice. Talk to us
Questions practice managers ask
How much does MySurgery.site cost?
£395 a year per practice, or £35 a month, with no VAT to add and no setup fee. We won't charge you while you switch over: you pay nothing until your old supplier's contract ends, for up to 90 days.
Is MySurgery.site approved by the NHS?
We're an independent supplier, not part of the NHS. Our sites are built to NHS England's published guidance and benchmark.
Is it the same as My Surgery Website?
No. We're a separate company with a similar name.
Does it work with our online consultation tool?
Yes. We link clearly to whichever tool you use.
Can we keep our .nhs.uk address?
Yes. We connect your existing domain, or help you apply for one.
We're still in a contract with our current supplier. Can we start now?
Yes. We build your new site now and switch it on when your contract ends. We won't charge you while you switch over: you pay nothing until your old supplier's contract ends, for up to 90 days.
Ready to talk about your practice website?
A 20-minute call, no obligation. We'll answer your questions and look at your current site with you.