How to switch your GP website supplier

Your new site can be ready in about three weeks. You give notice to your current supplier, we copy your content, you check it, and we move your .nhs.uk domain when your old contract ends. Your current site stays live throughout, the move is free, and you pay us nothing until your old contract ends (for up to 90 days).

Plan your switch, worked back from your go-live date

The four steps

Step 1 · Week 0Give noticeWe send a template letter for your current supplier.
Step 2 · Weeks 1–2We copy your contentPages, staff, opening times and policies, rewritten in plain English where needed.
Step 3 · Week 3You check itA private preview link and a 30-minute walkthrough for your team.
Step 4 · When your contract endsWe move your domainYour .nhs.uk address switches over with no downtime.

Plan your switch

Tell us when you’d like your new website live and we’ll work backwards: when to start, when to give notice, when we switch you over, and when you start paying us. We project-manage all of it.

Enter the date you'd like to go live to see your plan with real dates. Here's how it works:

Today
Book a call and get your free check
We look at your current website and help you plan your dates.
Book a call Get your free check
Your notice date
Give notice to your current supplier
We'll send you a template letter.
Within 3 weeks
Your new site is built, and you get a login
We copy your content across. No charge.
The weeks after
Try it, and perfect your 50/50 score with us
Use it for real with your team before anything changes for patients.
Your go-live date
Your new site goes live, and you start paying us
We switch your .nhs.uk address with no downtime. Up to 90 days free before this.

Moving from another supplier

We move practices from other GP website suppliers and from self-built sites. Tell us who runs your site now and we’ll find your content, check who controls your domain and confirm your notice period.

MySurgery.site isn’t connected to My Surgery Website. We just have a similar name.

A GP practice reception: a practice manager at her computer, a receptionist helping a patient at the desk, and people in the waiting area

What we’ll ask you for

Your current website address
Your contract renewal date
Who manages your .nhs.uk domain
One person to check the preview

Ready to talk about your practice website?

A 20-minute call, no obligation. We'll answer your questions and look at your current site with you.

Book a call